334bd Terms & Conditions — Rules Governing Your Use of the Platform

1.1 These Terms and Conditions ("Terms") are entered into by and between 334bd ("the Company", "we", "us", "our") and you, the individual accessing or using the 334bd platform ("you", "your", "the User"). By registering an account, depositing funds, placing a wager, or otherwise accessing any part of the 334bd platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

1.2 These Terms apply to all users of the 334bd platform, including but not limited to registered members, guests browsing the website, and any person who interacts with 334bd's services in any capacity.

1.3 Your continued use of the 334bd platform following any update or amendment to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any changes.

1.4 These Terms are to be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and 334bd.

2.1 Use of the 334bd platform is strictly restricted to individuals who are aged 21 years or older. By registering an account, you represent and warrant that you meet this minimum age requirement at the time of registration and continue to do so throughout your use of the platform.

2.2 You must be legally permitted to participate in online gambling activities under the laws applicable to you in your country or territory of residence. It is your sole responsibility to determine whether your use of the 334bd platform is lawful in your jurisdiction. 334bd does not represent or warrant that use of the platform is legal in any particular jurisdiction.

2.3 The following categories of persons are not eligible to register or maintain an account on 334bd:

• Individuals under the age of 21 years;
• Individuals who have previously been excluded or self-excluded from 334bd;
• Employees, contractors, agents, and their immediate family members of 334bd or any of its affiliated companies or licensed game providers;
• Individuals located in jurisdictions where online gambling is explicitly prohibited by law and where accessing the 334bd platform would constitute a criminal offence;
• Individuals acting on behalf of another person for the purpose of circumventing these eligibility requirements.

2.4 334bd reserves the right to request documentary evidence of age and identity at any time. Failure to provide satisfactory documentation within a reasonable timeframe will result in account suspension pending review.

3.1 To access the full range of services offered by 334bd, including depositing funds, placing bets, and withdrawing winnings, you must register a player account. Registration is free of charge.

3.2 You agree to provide accurate, current, and complete information during the registration process. This includes, but is not limited to, your full legal name, date of birth, residential address, and contact details including a valid mobile number associated with your bKash, Nagad, Rocket, or Upay mobile wallet where applicable.

3.3 Each individual is permitted to hold only one (1) active account on the 334bd platform. The creation of multiple accounts by the same individual — whether under the same or different details — is strictly prohibited and constitutes a breach of these Terms. Duplicate accounts will be closed and any balances may be forfeited subject to investigation.

3.4 You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party or allow any other person to access your account. 334bd will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to safeguard your credentials.

3.5 You must notify 334bd immediately at [email protected] if you suspect any unauthorised access to or use of your account.

3.6 334bd reserves the right to refuse account registration to any applicant at its sole discretion, without obligation to provide a reason.

4.1 334bd supports deposits and withdrawals via the following payment methods available to users in Bangladesh: bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay. Additional payment channels may be added or removed at 334bd's discretion. The current list of supported methods is displayed in the Wallet section of your account.

4.2 The minimum deposit amount is ৳100. The minimum withdrawal amount and any applicable processing limits are displayed in the Wallet section of your account and are subject to change with reasonable notice.

4.3 All funds deposited into your 334bd account must originate from a payment method that is registered in your own name. 334bd does not accept deposits from third-party accounts. Any deposit identified as originating from a third party will be reversed and the associated account may be suspended pending investigation.

4.4 Withdrawal requests are processed subject to the completion of all applicable identity verification and anti-money laundering checks. 334bd targets processing of verified withdrawal requests within 30 minutes; however, processing times may vary depending on the payment provider and network conditions. 334bd does not guarantee any specific withdrawal timeframe and accepts no liability for delays attributable to payment providers or their network infrastructure.

4.5 334bd reserves the right to request supporting documentation before processing a withdrawal, including but not limited to proof of identity, proof of address, and evidence of the payment method used for deposits. This is a standard anti-money laundering and fraud prevention measure and is not indicative of any suspicion of wrongdoing on your part.

4.6 334bd does not charge a fee for standard deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) may apply its own transaction fees, which are outside 334bd's control.

5.1 334bd may offer bonuses, free bets, cashback offers, deposit matches, and other promotional incentives to eligible users from time to time. All bonuses and promotions are subject to specific terms and conditions which will be published at the time of each offer. Those specific terms are incorporated into and form part of these Terms.

5.2 Unless otherwise stated in the specific promotion terms, the following general conditions apply to all bonuses offered by 334bd:

• Bonuses are credited to your account in BDT and may only be used on the 334bd platform;
• Bonus funds are subject to a minimum wagering requirement before any withdrawal is permitted. The applicable wagering multiplier will be stated in the promotion-specific terms;
• Wagering requirements must be met within the validity period specified in the promotion terms. Bonus funds and any associated winnings not used within the validity period will be forfeited automatically;
• 334bd reserves the right to withdraw a bonus offer at any time prior to the bonus being credited to an account;
• Only one bonus may be active at a time unless the promotion terms explicitly state otherwise.

5.3 Bonuses are intended for personal recreational use only. Any attempt to exploit bonuses through systematic wagering strategies, collusion, or account manipulation will be considered a breach of these Terms and may result in the forfeiture of the bonus and associated winnings, account suspension, or permanent closure.

5.4 334bd reserves the right to amend, suspend, or discontinue any bonus or promotional offer at any time without prior notice. Users who have already accepted a bonus will not be adversely affected by changes made after acceptance, except in cases of abuse or where the change is required to comply with applicable regulations.

6.1 All bets placed on the 334bd platform are subject to the specific rules applicable to each game or sport, as published within the platform. It is your responsibility to familiarise yourself with the applicable rules before placing any wager.

6.2 Sports Betting: Pre-match and in-play bets on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football, and other sports are governed by the sports betting rules published in the sportsbook section of the platform. In the event of a dispute regarding the outcome of a sporting event, 334bd's decision, made in accordance with the applicable rules, shall be final and binding.

6.3 Casino Games: All casino games, including live dealer games, slots, and table games, are provided by certified third-party game studios including but not limited to Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. Game outcomes are determined by certified random number generators operated by those studios. The rules of each game are accessible within the game interface.

6.4 Bets that have been confirmed and accepted by the platform may not be cancelled or amended by the user. In the event of a technical error that results in an incorrect bet being placed, you must notify support immediately. 334bd will investigate and, where appropriate, void the bet in question. Winnings derived from a bet placed as a result of a manifest technical error may be withheld pending investigation.

6.5 Minimum and maximum bet limits apply to all markets and games on the 334bd platform. Current limits are displayed within each game or market. 334bd reserves the right to adjust these limits at any time.

6.6 334bd reserves the right to void any bet placed on an event or game where the odds or pricing were displayed erroneously due to a technical fault or human error. Users will be notified of such voiding and the staked amount will be returned to their account balance.

7.1 The following conduct is strictly prohibited on the 334bd platform and constitutes a material breach of these Terms:

• Registering more than one account per individual;
• Providing false, misleading, or incomplete information during registration or at any subsequent point;
• Using the platform if you are under 21 years of age;
• Using software, bots, scripts, algorithms, or any automated means to interact with the platform in a manner not intended for human users;
• Exploiting errors, glitches, or vulnerabilities in the platform software or game engines;
• Engaging in any form of collusion, match-fixing, or coordinated betting activity designed to manipulate game or event outcomes;
• Using the platform for any money laundering, fraud, or other criminal activity;
• Allowing or facilitating access to your account by any third party;
• Engaging in abusive, threatening, or offensive communication toward 334bd staff or other users via any support channel;
• Attempting to reverse-engineer, decompile, or otherwise obtain the source code of the 334bd platform.

7.2 Where 334bd reasonably suspects that a user has engaged in any prohibited conduct, it reserves the right to suspend or permanently close the account immediately, withhold any pending withdrawals pending investigation, void any bets associated with the suspected conduct, and report the matter to relevant authorities where legally required.

7.3 Any balance remaining in a closed account following a confirmed breach of these Terms may be forfeited by 334bd after giving the account holder a reasonable opportunity to respond to the findings of the investigation.

8.1 334bd is committed to promoting responsible gambling and providing tools that allow users to manage their gaming activity in a safe and controlled manner. Gambling should be an enjoyable form of entertainment and should never be treated as a source of income or a means of resolving financial difficulties.

8.2 The following responsible gaming tools are available to all registered 334bd users directly within the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts;
• Loss Limits: Set maximum loss thresholds per defined period;
• Session Time Reminders: Configure time alerts to notify you of how long you have been active on the platform;
• Cooling-Off Period: Temporarily restrict your account for a defined period (24 hours to 6 weeks);
• Self-Exclusion: Permanently or long-term exclude your account from all 334bd services.

8.3 If you feel that your gambling is becoming a problem, or if someone close to you is concerned about your gambling behaviour, we encourage you to contact our support team at [email protected] immediately. Our team is available 24 hours a day, every day of the year, to assist with responsible gaming requests.

8.4 Self-exclusion requests submitted in writing to [email protected] will be processed within 24 hours. During a self-exclusion period, 334bd will use reasonable technical measures to prevent account access. Any deposits received during a confirmed self-exclusion period will be returned to the originating payment method.

8.5 For full details of 334bd's responsible gaming framework, please review the dedicated Responsible Gaming page.

9.1 All content on the 334bd platform, including but not limited to text, graphics, logos, interface design, software, game content, trademarks, and service marks, is the property of 334bd or its licensors and is protected by applicable intellectual property laws.

9.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 334bd platform for personal, non-commercial recreational purposes only, subject to these Terms. This licence does not include any right to:

• Reproduce, copy, distribute, or commercially exploit any content on the platform;
• Use the 334bd name, logo, or branding in any manner without prior written consent;
• Frame or mirror any part of the platform on any third-party website or service;
• Scrape, crawl, or otherwise extract data from the platform by automated means.

9.3 Game content, including game logic, graphics, and audio, is owned by the respective third-party game studio providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi, and others) and is subject to those studios' own intellectual property rights. 334bd licences these games for use on its platform; users acquire no rights in the underlying game content.

10.1 To the fullest extent permitted by applicable law, 334bd, its directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the 334bd platform or any service provided thereon.

10.2 Without limiting the generality of clause 10.1, 334bd accepts no liability for:

• Loss of profits, winnings, or opportunities arising from platform unavailability or technical errors;
• Loss or corruption of account data;
• Delays in deposit or withdrawal processing attributable to third-party payment providers;
• Interruptions to live game or sports betting feeds attributable to third-party data or technology providers;
• Any consequences arising from your use of the platform in a jurisdiction where such use is prohibited by law.

10.3 334bd makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis.

10.4 Nothing in these Terms shall exclude or limit liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

11.1 334bd collects, processes, and stores personal data about its users in accordance with its Privacy Policy, which is available at /privacy-policy. By using the 334bd platform, you consent to the collection and processing of your personal data as described in that policy.

11.2 334bd implements industry-standard technical and organisational security measures to protect user data, including SSL/TLS encryption for all data transmitted between your device and the 334bd platform.

11.3 334bd may be required to disclose user data to regulatory authorities, law enforcement agencies, or financial intelligence units in accordance with applicable legal obligations. Such disclosures will be made in compliance with applicable data protection legislation and will not require user consent where disclosure is mandated by law.

11.4 334bd does not sell user personal data to third parties for marketing purposes. Data shared with third-party service providers (such as payment processors and game studios) is limited to what is necessary for the provision of those services and is governed by appropriate data processing agreements.

12.1 334bd reserves the right to amend, update, or replace these Terms at any time. Revised Terms will be published on the 334bd website with an updated effective date. Where the nature of the change is material, 334bd will use reasonable efforts to notify registered users via their registered contact details prior to the changes taking effect.

12.2 Your continued use of the 334bd platform after amended Terms have been published constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must cease using the platform and may request account closure by contacting [email protected].

12.3 Minor editorial amendments (such as corrections of typographical errors or clarifications that do not alter the substantive meaning of any provision) may be made without notice.

13.1 These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which 334bd is incorporated as an offshore gaming operator. In the event of a conflict between applicable offshore laws and the laws of the user's country of residence, the governing law of 334bd's jurisdiction of incorporation shall prevail to the extent permitted by law.

13.2 In the event of any dispute between you and 334bd arising out of or in connection with these Terms or your use of the platform, you agree to first contact 334bd's support team at [email protected] to seek an informal resolution. 334bd will endeavour to respond to all formal dispute notifications within five (5) business days.

13.3 If an informal resolution cannot be reached within thirty (30) days of the initial dispute notification, either party may refer the matter to binding arbitration in accordance with the rules of a recognised arbitration body in 334bd's jurisdiction of incorporation. The language of arbitration shall be English.

13.4 Nothing in this clause prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction where circumstances require it.

14.1 If you have any questions, concerns, or complaints regarding these Terms or any aspect of the 334bd platform, please contact our support team using the details below. All support is provided in English.

Email: [email protected] (plain text — not a clickable link)

Support Hours: 24 hours a day, 7 days a week, 365 days a year, including all Bangladesh public holidays.

14.2 For responsible gaming support, account closure, or self-exclusion requests, please mark your email subject line clearly (e.g., "Self-Exclusion Request" or "Responsible Gaming — Deposit Limit") so that our team can prioritise your enquiry accordingly.